Resources & Support
Everything you need to get the most out of Therassist.
Getting Started
Set up Therassist and start saving time on documentation in just a few steps.
Create Account
Sign up at app.therassist.ai using your work email. No credit card required for your first 5 free sessions.
Connect Zoom
Link your Zoom account to enable automatic session recording and transcription. Follow our secure OAuth flow.
Configure Settings
Enable cloud recording in Zoom, select your preferred note templates, and customize your documentation preferences.
Start Using
Run your sessions as usual. Notes will appear in your dashboard within 20-60 minutes after each session.
Zoom Settings Checklist
- ✓ Enable Cloud Recording in Zoom settings
- ✓ Enable Audio Transcript option
- ✓ Configure automatic recording (optional but recommended)
- ✓ Ensure you have appropriate Zoom role permissions
Frequently Asked Questions
If you use the zoom recording, usually within 20 minutes and sometimes up to 60 minutes. If you use the in-app transcribe feature, usually nearly immediately after your session.
For the in-app transcribe feature, the recording is deleted immediately after the session is transcribed. For zoom it is based on your configurations and up to each practice. We recommend deleting recordings with 24 hours or sooner.
We do not store any patient identifying clinical data. We do store anonymized transcripts to help improve our services.
Yes. Therassist is fully HIPAA compliant. We offer Business Associate Agreements (BAAs) to all customers. We do not store any identifiable patient data. We do store anonymized transcripts (with all personal health information removed) to improve our AI models and services. All data is encrypted in transit and at rest. We use secure authentication, audit logs, monitoring, and other best practices to ensure data privacy and security.
Yes! Use the Intake Note template available in Pro and Clinic plans.
Yes. You can use the in app transcribe feature or Zoom in person.
CBT, DBT, ACT, Interpersonal Therapy and other evidence-based therapies.
Therassist provides easy copy-paste workflow support for all EHRs including SimplePractice, TherapyNotes, and Valant. Simply copy your completed note and paste it into your EHR.
We welcome your feedback! You can reach us at support@therassist.ai or through periodic surveys we send to users. Your input directly shapes our product development.
Consent & Compliance Resources
Sample documents and guidance for implementing Therassist in your practice.
Sample Informed Consent Language
Template language you can adapt for informing clients about the use of a digital clinical documentation and quality improvement service during sessions.
Covers: audio recording authorization, digital processing, recording deletion, HIPAA compliance, de-identified data use, clinician quality improvement.
Download TemplateBusiness Associate Agreement (BAA)
HIPAA-compliant BAA available for all Therassist customers at no additional cost.
Included with all plans
Ethics Considerations
AI in mental health must be clinician-led. Therassist provides documentation and quality feedback based on evidence-based frameworks, but the therapist always remains in control. We build tools that support clinical judgment, not replace it—and we believe responsible AI requires transparency, rigorous validation, and input from practicing clinicians.
Professional Resources
Helpful links for evidence-based practitioners.
CBT Resources
General Resources
Still Have Questions?
Our team is here to help you succeed with Therassist.