Resources & Support

Everything you need to get the most out of Therassist.

Getting Started

Set up Therassist and start saving time on documentation in just a few steps.

1

Create Account

Sign up at app.therassist.ai using your work email. No credit card required for your first 5 free sessions.

2

Connect Zoom

Link your Zoom account to enable automatic session recording and transcription. Follow our secure OAuth flow.

3

Configure Settings

Enable cloud recording in Zoom, select your preferred note templates, and customize your documentation preferences.

4

Start Using

Run your sessions as usual. Notes will appear in your dashboard within 20-60 minutes after each session.

Zoom Settings Checklist

  • Enable Cloud Recording in Zoom settings
  • Enable Audio Transcript option
  • Configure automatic recording (optional but recommended)
  • Ensure you have appropriate Zoom role permissions

Frequently Asked Questions

If you use the zoom recording, usually within 20 minutes and sometimes up to 60 minutes. If you use the in-app transcribe feature, usually nearly immediately after your session.

For the in-app transcribe feature, the recording is deleted immediately after the session is transcribed. For zoom it is based on your configurations and up to each practice. We recommend deleting recordings with 24 hours or sooner.

We do not store any patient identifying clinical data. We do store anonymized transcripts to help improve our services.

Yes. Therassist is fully HIPAA compliant. We offer Business Associate Agreements (BAAs) to all customers. We do not store any identifiable patient data. We do store anonymized transcripts (with all personal health information removed) to improve our AI models and services. All data is encrypted in transit and at rest. We use secure authentication, audit logs, monitoring, and other best practices to ensure data privacy and security.

Yes! Use the Intake Note template available in Pro and Clinic plans.

Yes. You can use the in app transcribe feature or Zoom in person.

CBT, DBT, ACT, Interpersonal Therapy and other evidence-based therapies.

Therassist provides easy copy-paste workflow support for all EHRs including SimplePractice, TherapyNotes, and Valant. Simply copy your completed note and paste it into your EHR.

We welcome your feedback! You can reach us at support@therassist.ai or through periodic surveys we send to users. Your input directly shapes our product development.

Professional Resources

Helpful links for evidence-based practitioners.

Still Have Questions?

Our team is here to help you succeed with Therassist.